Our target customers are any Maternity Units, either private or public (NHS). Planned Delivery will allow them to improve the management of their daily workload. The software gives each unit the ability to create rules and scenarios that their staff must adhere to when booking a patient for here delivery, only to be told that she must go home and return at a later time. This can cause a great deal of stress and anxiety for the patient at a time when these effects need to be minimised.
In maternity wards, clinical incidents occur related to poor workload management. These are a result of using a handwritten diary that is physically transported between wards and clinics. This often leads to the overbooking of planned operative deliveries and inductions of labour. The handwritten diary is often not updated in a timely fashion and this has led to overcrowding and patients being sent home.
Planned Delivery software is a complete real-time paperless solution that enables the unit to manage their workload when booking patients for their delivery, guiding the medical staff by displaying a safe range of dates to choose booking form. Each unit can customise their parameters to meet their staffing requirements. Currently, there is no method to alert a member of staff regarding booking on certain days. It is left to the discretion of the staff member doing the booking. This can be problematic when junior staff, who are on rotation, and who are not familiar with their current unit’s protocols, enter bookings. Because the diary is a physical object and it can only be in one place at one time, there are issues over locating it when needed.
There are also issues around handwriting eligibility when dealing with any handwritten notes. There is currently no way for spaces to be cleared automatically whenever a patient has been delivered. Our software integrates with an existing delivery module in some units to automatically update the availability for that day. Using current methods, this requires a member of staff to locate the diary and update it. Some deliveries need to be manage or they need more staff to attend them. For example, a mother with her first baby or a mother with multiple pregnancies. Through the system setup, every unit can set the maximum number of special cases to be permitted for each day.