Records Doctor is a medical software company based in Newry. It was founded by Dr Khaled Elhayes, a Gynaecologist with over 30 years of medical experience. Khaled was interested in developing solutions that could address the critical flaws of existing methods of practice and bridge the gap in understanding between the software users (medical professionals) and the software developers. Coupling this knowledge has enabled Records Doctor to design and develop a number of highly innovative, clinically driven solutions that provide real benefits to healthcare professionals. Records Doctor are a registered software supplier to the NHS, with a proven track record of delivery.
In maternity wards, clinical incidents occur related to poor workload management. These are a result of using a handwritten diary that is physically transported between wards and clinics. This often leads to the overbooking of planned operative deliveries and inductions of labour. The handwritten diary is often not updated in a timely fashion and this has led to overcrowding and patients being sent home.
Planned Delivery software is a complete real-time paperless solution that enables the unit to manage their workload when booking patients for their delivery, guiding the medical staff by displaying a safe range of dates to choose booking form. Each unit can customise their parameters to meet their staffing requirements. Currently, there is no method to alert a member of staff regarding booking on certain days. It is left to the discretion of the staff member doing the booking. This can be problematic when junior staff, who are on rotation, and who are not familiar with their current unit’s protocols, enter bookings. Because the diary is a physical object and it can only be in one place at one time, there are issues over locating it when needed.
There are also issues around handwriting eligibility when dealing with any handwritten notes. There is currently no way for spaces to be cleared automatically whenever a patient has been delivered. Our software integrates with an existing delivery module in some units to automatically update the availability for that day. Using current methods, this requires a member of staff to locate the diary and update it. Some deliveries need to be manage or they need more staff to attend them. For example, a mother with her first baby or a mother with multiple pregnancies. Through the system setup, every unit can set the maximum number of special cases to be permitted for each day.
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